FAQs
FAQs
Get answers to common questions about rooms, bookings, check-in, location, and amenities
At Aura Inn Tiba Pyramids Hotel
What is the check-in and check-out time?
Check-in is from 2:00 PM, and check-out is until 12:00 PM.
Is there free Wi-Fi available?
Yes, Free high-speed Wi-Fi is available in all rooms and public areas.
Do you allow smoking in the rooms?
We offer both smoking and non-smoking rooms. Please specify your preference when booking.
General
What payment methods are accepted?
We accept cash, credit/debit cards (Visa, MasterCard), and bank transfers for group bookings.
Can I cancel or modify my reservation?
Yes. Cancellation policies vary by rate plan. Please refer to your booking confirmation or contact us for details.
Bookings & Payments
How far is the hotel from the Pyramids?
We are approximately a 5-minute drive or a 15-minute walk from the Great Pyramids of Giza.
Transportation & Location
Is there a gym or spa at the hotel?
Yes! We offer a fitness center, spa with sauna & steam room
Do you offer room service?
Absolutely — 24/7 room service is available for all guests.
Services & Facilities
Do you host group or event bookings?
Yes! Our team can help organize group stays, meetings, and private events.